Experience

Distinguished Engineering Manager & Platform Director | Verizon

Sept 2019 – Present

Highlights

  • Founded and led a platform engineering organization from zero, establishing hiring loops, onboarding playbooks, delivery cadence, and operating standards for a net-new API function.
  • Owned roadmap and reliability for partner-facing API services processing millions of calls; served as DRI for uptime, incident response, and partner-impacting degradation.
  • Architected and led delivery of Verizon API evaluation tooling (batch platform, reporting workflows, and data pipelines) used by enterprise partners including CLEAR, Capital One, JP Morgan Chase, Wells Fargo, and Mitek.
  • Directed cross-functional execution across product, architecture, legal, design, and vendor teams; managed high-value contracts and translated executive goals into technical milestones.
  • Standardized partner onboarding with sample applications, integration guides, sequence diagrams, and clickable prototypes, improving developer experience and conversion velocity.
  • Led AWS platform setup and operations (EC2, ALB/ELB, CloudFormation, Route 53, monitoring/alerting) for secure, high-availability delivery.
  • Primary inventor on two pending patents: Numbers-as-a-Platform (US20250016530A1) and Portable Avatars Between Virtual Worlds (US20250135334A1).